IMPORTANT: PLEASE READ VERY CAREFULLY THESE TERMS AND CONDITIONS BEFORE USING THE SERVICES. SUCH TERMS AND CONDITIONS FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU, THE RECIPIENT AND PAYOR OF THE SERVICES (“YOU” OR “YOUR”), AND vonetel. (“PROVIDER”). EACH OF PROVIDER AND YOU MAY BE REFERRED TO AS A “PARTY” AND COLLECTIVELY AS “PARTIES” UNDER THIS AGREEMENT. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, CLOSE YOUR BROWSER AND DO NOT PROCEED WITH ORDERING OR USING THE SERVICES.
Effective Date: [July/ 20th/2023
Welcome to Vonetel ! Before you proceed to use our website and services, please read these Terms of Service carefully. By accessing or using our website and engaging with our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website and services.
Use of Our Services:
a. Eligibility: You must be at least 18 years old or of the legal age in your jurisdiction to use our website and services. By using our services, you represent and warrant that you meet this eligibility requirement.
b. User Account: To access certain features of our services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Tech Support Services:
a. Service Request: When you submit a tech support service request, you agree to provide accurate and up-to-date information about the device and the technical issue you are experiencing.
b. Access and Permissions: To provide you with tech support services, you may need to grant us remote access to your computer, electronics, or software. By using our services, you give us permission to access your device for diagnostic, troubleshooting, and repair purposes.
c. Service Limitations: While we strive to provide effective tech support services, there may be certain issues beyond our control or expertise. We do not guarantee the resolution of all technical problems, and we may recommend alternative solutions or third-party services when appropriate.
Intellectual Property:
a. Ownership: All content, materials, and intellectual property displayed on our website, including but not limited to logos, trademarks, graphics, and text, are the exclusive property of [Your Computer, Electronics, Software, and Tech Support Business Name].
b. Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use our website and services for personal and non-commercial purposes. You may not modify, reproduce, distribute, or exploit any content from our website without our prior written consent.
Payment and Refunds:
a. Pricing: The prices for our tech support services and products are listed on our website. We reserve the right to modify the pricing at any time, but any changes will not affect ongoing service requests.
b. Payment: Payment for our tech support services and products is due at the time of purchase or as agreed upon in the service contract. We accept various payment methods, including credit cards and online payment gateways.
c. Refunds: As per our refund policy, we do not offer refunds after product delivery or successful completion of tech support services. For more information, please refer to our Refund Policy.
Disclaimer of Warranties:
a. Use of Services “As Is”: Our website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the reliability, accuracy, or completeness of our services.
b. Limitation of Liability: In no event shall [Your Computer, Electronics, Software, and Tech Support Business Name] be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or services.
Indemnification:
You agree to indemnify and hold harmless [Your Computer, Electronics, Software, and Tech Support Business Name], its affiliates, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of your use of our website and services or any violation of these Terms of Service.
Termination:
We reserve the right to suspend or terminate your access to our website and services, with or without cause, at any time and without prior notice.
Governing Law:
These Terms of Service shall be governed by and construed in accordance with the laws of United States/ Canada, without regard to its conflict of laws principles.
Changes to these Terms:
We may update or modify these Terms of Service from time to time. Any changes will be posted on this page, and the revised effective date will be indicated. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.
Contact Us:
If you have any questions or concerns regarding these Terms of Service, please contact us at: support@vonetel.com
Thank you for reading and agreeing to our Terms of Service. We look forward to providing you with excellent computer, electronics, software, and tech support services.